The Integrated Technology Section consists of the e-Operations Office and the e-Administration Office. The Section works with the Information Technology Management Unit (ITMU) to provide information technology (IT) support for the Department’s daily operation, including planning, coordinating and implementing various IT projects and e-Government initiatives to enhance operational efficiency of the Department. The e-Operations Office is responsible for coordinating business requirements in collaboration with various Divisions, and maintaining network infrastructure and managing penal information systems to meet operational needs. The e-Administration Office focuses on coordinating business inputs in the management of administrative computer systems and projects, as well as maintaining departmental internet and intranet systems.
ITMU mainly comprising IT professionals was established in CSD in July 2018. The ITMU is mainly responsible for IT related functions and initiatives of the Department, including IT planning, implementation and operation; overseeing and coordinating all IT projects/activities within the entire IT portfolio; providing strategic IT insights and advice for the formulation of the business planning workflow; assisting in shaping and prioritising IT demands and IT resource allocation; working out IT plans and timetables to align with e-Government initiatives; leading IT development, developing e-Government solutions, and maintaining IT security policy and practices in accordance with the required standards.
Amongst various IT initiatives, in May 2016, the Finance Committee of the Legislative Council approved a funding commitment of HK$353 million to launch the Integrated Custodial and Rehabilitation Management System (iCRMS) with enhanced functions in order to replace the existing eight core operation systems and upgrade the capacity of IT infrastructure. After the tendering exercise, the contract for iCRMS was awarded in May 2018. Currently, the project is at the stage of system analysis and compilation of user requirements, followed by coding of system programs. The first two iCRMS pilot functions, i.e. canteen purchase using self-service kiosk and keys and equipment management using Radio Frequency Identification technology, were rolled out in the fourth quarter of 2019 in Tung Tau Correctional Institution, Tai Lam Centre for Women and Lai King Correctional Institution. The overall iCRMS project is planned to be completed by 2022.
CSD plans to introduce smart elements in prisons, and to study and conduct tests in specific areas of individual institutions by using innovation and technology such as video analytics to modernise correctional facilities with a view to enhancing the efficiency of prison management and level of security. To tie in with the development of smart prisons, ITMU engaged additional IT professionals in early 2019 to start the preliminary work of the Second Information Systems Strategy Study for the Department.